Jewellery Care

With every purchase you will receive a tiny love note from us to remind you how to care for your Jewellery, by receiving this note it is then your responsibility to care for your jewellery correctly

A few further care instructions

It is important to take care of your jewellery and purchased items so they last in good condition and go a long way. When you are not wearing your jewellery, store the jewelry pieces in the pouch it came in and away from sunlight or heat.

To maximise the longevity of your jewellery, please follow these care guidelines:

  • Avoid moisture: All pieces are water resistant, but we do advise to give your jewellery are longer life, please limit exposure to water, including showering, washing hands, or swimming, as water that is mixed with chemicals such as chlorine or soap can cause tarnishing.
  • Remove during exercise and sleeping: Delicate pieces may break.
  • Apply cosmetics first: Perfumes, body liquids and makeup can damage gold-plating, and jewellery materials. Apply beforehand and ensure it is dry before putting on your pieces.
  • Use anti-tarnish seal proof pouches: Store your jewellery in the provided anti-tarnishing pouches.
  • Clean gently: Use only a soft polishing cloth to clean your jewellery.

A little love goes a long way and so will your jewellery by following these steps.

* Over an extended period of time gold plating may rub off naturally and this is considered wear and tear

** Jump rings that connect the charms or chains together can come undone naturally and overtime.  It is something we can easily fix, please bring your item back to us and we will work on fixing it for you

*** We inspect all our string material items before putting them on the floor or selling the items and ensure they are in a selling condition. String material can come loose from not treating it gently, please ensure you hold the knot when adjusting the string. If the item breaks within 3 days we can replace or fix the item.  After this we would consider this wear and tear damage

****Beads can wear down naturally from wear and use