Orders and Shipping
Orders
After placing your order you will receive a confirmation email detailing the ordered items and your shipping information.
If you made any mistakes when entering your information, please contact us as soon as possible
Email:
If you did not receive the confirmation email within 24 hours, please contact us and please be sure to check your spam folder before.
Shipping
All orders are processed between Tues - Fri within 48 hours of your purchase.
During sales periods, we try our best to have all orders dispatched on time. Due to high demand, we apologise in advance if any delays occur.
We currently only ship within Australia.
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Australia Post |
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Standard |
Express |
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2-8 Business Days |
1-2 Business Days |
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Orders Over $85 |
Orders Under $85 |
Orders Over $150 |
Orders Under $150 |
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Free |
$9.99 |
Free |
$14.99 |
Please keep in mind that once your order has been dispatched, Being Florence is not responsible for any losses or damages.
It’s the customer’s responsibility to chose their preferred shipping option and to follow the tracking information (if available) and contact the respective postal service, to ensure the safe and timely delivery of your purchase.
We will assist you in recovering an item to the best of our abilities, however, will not provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.